Back-Office Executive – Travel Process

Location: Gurugram (GGN)

Work Mode: Work From Office

Salary: Up to ₹30,000 CTC per month

Experience: Minimum 6 months

Industry: Travel / Travel Services

Job Summary

We are looking for a Back-Office Executive with relevant experience in the travel industry and strong customer service skills. The ideal candidate should be comfortable handling travel-related processes, coordinating with internal teams, and ensuring timely and accurate resolution of customer requirements.

Key Responsibilities

- Handle day-to-day back-office operations for the travel process.
- Manage travel-related requests and customer service activities.
- Coordinate with internal teams and relevant stakeholders to resolve queries.
- Maintain accurate records and update process-related information.
- Follow company policies, quality standards, and process guidelines.
- Ensure timely completion of assigned tasks and meet operational requirements.
- Provide qualified and effective customer service when required.

Requirements
- Minimum 6 months of relevant work experience.




- Travel industry/process experience is required.
- Prior customer service experience is required.
- Good communication and interpersonal skills.
- Basic computer knowledge and ability to work with operational systems.
- Good attention to detail and ability to manage multiple tasks.
- Candidates who can join at short notice will be preferred.

Work Details
- Work Location: Gurugram (GGN)
- Work Arrangement: Work From Office
- Compensation: Up to ₹30,000 CTC per month
- Transportation: Two-way cab facility available within the applicable cab service zone, as per company policy.

Selection Process
- HR Discussion
- Operations (OPS) Round
- Client Review

How to Apply Interested candidates with relevant travel and customer service experience can apply for this position. Please ensure your resume highlights your relevant travel-process and customer-service experience.

Email - [email protected]

Contact - (phone hidden)

Pay: ₹28,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Back-Office Executive – Travel Process (Gurugram)
🏢 Medhansh Business Services
📍 Gurugram