We are looking for a Back-Office Executive with relevant experience in the travel industry and strong customer service skills. The ideal candidate should be comfortable handling travel-related processes, coordinating with internal teams, and ensuring timely and accurate resolution of customer requirements.
Key Responsibilities
- Handle day-to-day back-office operations for the travel process.
- Manage travel-related requests and customer service activities.
- Coordinate with internal teams and relevant stakeholders to resolve queries.
- Maintain accurate records and update process-related information.
- Follow company policies, quality standards, and process guidelines.
- Ensure timely completion of assigned tasks and meet operational requirements.
- Provide professional and effective customer service when required.
Requirements
- Minimum 6 months of relevant work experience.
- Travel industry/process experience is required.
- Prior customer service experience is required.
- Good communication and interpersonal skills.
- Basic computer knowledge and ability to work with operational systems.
- Valuable attention to detail and ability to manage multiple tasks.
- Candidates who can join at short notice will be preferred.
Work Details
- Work Location: Gurugram (GGN)
- Work Arrangement: Work From Office
- Compensation: Up to ₹30,000 CTC per month
- Transportation: Two-way cab facility available within the applicable cab service zone, as per company policy.
Interested candidates with relevant travel and customer service experience can apply for this position. Please ensure your resume highlights your relevant travel-process and customer-service experience.
Email - [email protected]
Contact - (phone hidden)
Pay: ₹28,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Back-Office Executive – Travel Process (Gurugram)
🏢 Medhansh Business Services
📍 Gurugram
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