Role & responsibilities

- Handle customer interactions through inbound and outbound calls and chat.
- Understand customer requirements, preferences, and concerns through effective probing.
- Recommend suitable products based on customer needs.
- Explain product features, benefits, pricing, offers, and policies accurately.
- Handle customer objections and provide relevant solutions.
- Follow up with leads at the right intervals to drive conversions.
- Maintain a robust focus on sales conversion and revenue generation.
- Ensure a smooth and positive customer experience throughout the sales journey.
- Maintain accurate customer and lead information in the CRM.
- Follow defined sales processes, scripts, and quality standards.
- Coordinate with relevant internal teams wherever required to resolve customer queries and facilitate order closure.
- Consistently achieve assigned sales, conversion, and productivity targets.
- Maintain high-quality customer interactions across both calls and chats.

Preferred candidate profile

- Freshers are welcome to apply.




- Candidates with relevant sales or customer-facing experience should have a minimum of 2 years of experience.
- Good verbal and written communication skills.
- Strong customer-handling and interpersonal skills.
- Ability to understand customer needs and recommend the right solution.
- Comfortable working in a target-driven environment.
- Strong persuasion, negotiation, and objection-handling skills.
- Basic knowledge of CRM and computer applications.
- Willingness to learn and adapt to sales processes and products.
- Regional language proficiency will be an added advantage.
- Prior experience in B2C, D2C, Inside Sales, Telecalling, Chat Sales, or Retail Sales will be an added advantage.

Who Can Apply?
- Candidates who have completed UG of batch (2025/2026). Candidates currently pursuing or pursuing further education or are not eligible towards this opportunity.
- UG Candidates with strictly 0-2 years of experience. Experienced candidates from a customer handling role will be highly preferrable.
- Regional language proficiency will be considered an added advantage.

📌 C Assisted Sales (Bengaluru)
🏢 Duroflex
📍 Bengaluru