Company Description Delhivery is India’s largest fully integrated logistics services provider, offering end-to-end solutions across express parcel, PTL and FTL freight, international shipping, supply chain management, and technology-enabled logistics. With coverage across 18,850+ pin codes and 99.5% of India’s population, Delhivery serves more than 48,000 businesses through its extensive network and advanced platforms such as the AI-powered TransportOne TMS. The company has shipped over 4 billion parcels and 4.7 million tonnes of freight, supported by more than 22 million square feet of logistics infrastructure.

Delhivery’s services are designed to meet diverse needs—from rapid sub-2-hour delivery to global door-to-door solutions—while ensuring reliability, scalability, and data-driven efficiency for partners and customers.

Role Description This is a full-time, on-site Assistant Team Lead role based in Edakkazhiyur,Chavakkad, Kerala, India.

The Assistant Team

Lead supports daily operations at the facility, ensuring that parcel handling, dispatch, and inbound activities run smoothly and meet service-level targets.

Responsibilities include supervising a team of associates, monitoring productivity and quality metrics, coordinating with transport, warehouse, and customer service teams, and helping resolve operational issues in real time. The role involves tracking shipments, maintaining accurate documentation, supporting process improvements, and ensuring adherence to safety, compliance, and standard operating procedures.

The Assistant Team





Lead also assists with training recent team members, workforce planning, and communicating performance expectations clearly and consistently.

Qualifications

- Operational management and logistics coordination skills, with experience in supervising on-ground teams in warehousing, transportation, or last-mile delivery environments.
- Strong communication and interpersonal skills to lead teams, coordinate with multiple stakeholders, and manage conflict or escalations effectively.
- Analytical and problem-solving abilities, including comfort with basic data analysis, performance metrics, and use of dashboards or reporting tools.
- Proficiency with digital tools and systems such as WMS/TMS, Excel, and mobile applications used for tracking, documentation, and workflow management.
- Attention to detail and commitment to process discipline, safety standards, and compliance with company policies and regulatory requirements.
- Ability to work in a fast-paced operational environment, manage shift-based work, and prioritize tasks under time and volume pressures.
- Relevant experience in logistics, supply chain, or operations; prior team lead or supervisory experience is strongly preferred.
- Minimum of a diploma or bachelor’s degree in logistics, supply chain, business, or a related field; equivalent practical experience will also be considered.
- Working knowledge of local language(s) and English for effective communication with team members, partners, and leadership.

📌 Assistant Team Lead (Chavakkad)
🏢 Delhivery
📍 Chavakkad