- Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.
- Allocate work, review performance and provide coaching and feedback.
- Act as first escalation point for operational exceptions and stakeholder queries.
- Review billing requests for completeness, coding, tax and approval requirements.
- Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
- Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
- Perform invoice uploads to customer portals and monitor acceptance or rejection status.
- Complete billing reconciliations and support revenue and AR month-end close activities.
- Prepare billing accuracy, timeliness, unbilled and exception reports.
- Review SOPs, controls, reconciliations and management reports.

Identify root causes, corrective actions and improvement opportunities

Responsibilities

- Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.
- Allocate work,



review performance and provide coaching and feedback.
- Act as first escalation point for operational exceptions and stakeholder queries.
- Review billing requests for completeness, coding, tax and approval requirements.
- Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
- Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
- Perform invoice uploads to customer portals and monitor acceptance or rejection status.
- Complete billing reconciliations and support revenue and AR month-end close activities.
- Prepare billing accuracy, timeliness, unbilled and exception reports.
- Review SOPs, controls, reconciliations and management reports.

Identify root causes, corrective actions and improvement opportunities

Qualifications

Bachelor or Master degree in Finance and Accounting 6 - 9 Years - billing

📌 Assistant Manager (Bengaluru)
🏢 EXL
📍 Bengaluru