Role: Assistant Manager / Deputy Manager - Telesales

Purpose of the role

Support the Telesales Manager in driving sales performance, ensuring process adherence, improving lead conversions, and enhancing customer acquisition quality across region.

Role & Responsibilities:

- Drive daily sales performance by closely monitoring team productivity and ensuring targets are met
- Work with the team to improve lead follow-ups, lead tagging, and conversion efficiency
- Ensure all sales processes are followed correctly to maintain quality acquisitions and a smooth customer onboarding experience • Conduct regular coaching sessions to improve pitch quality, competition handling, and product knowledge
- Support in simplifying document collection processes to improve customer experience and faster closures
- Drive team engagement through regular connects, feedback sessions, and resolving operational challenges




- Focus on improving first-time right sales, ensuring the team targets the right customer segments
- Work on improving lead response times and ensuring faster customer callbacks
- Ensure effective dialer management to maintain positive contact rates and minimize dropped opportunities Must have:
- Prior experience in leading a telesales team as a Team Lead or Assistant Manager
- Strong understanding of sales processes, lead management, and telesales metrics
- Ability to coach and guide team members while maintaining a focus on numbers
- Strong communication and problem-solving skills
- Exposure to working with dialer tools and sales CRM platforms

Regards,

Sudhakar Reddy

(phone hidden)

[email protected]

📌 Assistant Manager / Deputy Manager - Telesales - Hyderabad - upto 8Lac
🏢 ONJOB GROUP
📍 Hyderabad