05 Oct
|
J Hotels
|
Chennai
- Assist the F&B; Manager in the overall planning, coordination, and supervision of Food & Beverage operations across restaurants, banquets, bars, room service, and other F&B; outlets.
- Ensure smooth day-to-day operations and maintain high standards of service, hygiene, presentation, and guest satisfaction.
- Supervise and support F&B; supervisors, captains, associates, and other operational team members.
- Conduct daily briefings and ensure effective communication of operational instructions, promotions, VIP requirements, and service standards.
- Monitor guest feedback and promptly address complaints or service issues to ensure satisfactory resolution.
- Ensure compliance with hotel SOPs, service standards, HACCP, food safety, hygiene, and statutory requirements.
- Assist in preparing duty rosters, manpower planning, and deployment based on business levels and operational requirements.
- Monitor outlet opening and closing procedures, mise-en-place, service readiness, and overall outlet cleanliness.
- Coordinate with Kitchen, Housekeeping, Engineering, Front Office, Finance, HR, and other departments for smooth operations.
- Monitor daily sales, covers, average check, food & beverage revenue, and other operational performance indicators.
- Assist in controlling food and beverage costs through proper portion control, wastage monitoring, stock management, and inventory practices.
- Ensure proper handling of cash, billing,
discounts, complimentary items, voids, and other financial transactions as per hotel policy.
- Assist in planning and executing banquets, conferences, special events, theme nights, promotions, and other F&B; activities.
- Ensure proper training, coaching, grooming, and performance monitoring of F&B; team members.
- Identify training needs and support continuous development of the F&B; team.
- Monitor staff grooming, attendance, discipline, and adherence to hotel standards.
- Conduct regular outlet inspections and take corrective action wherever required.
- Assist the F&B; Manager in implementing current service concepts, promotions, menus, and revenue-generating initiatives.
- Maintain effective coordination with guests and handle VIP requirements with appropriate attention.
- Ensure adequate availability and proper maintenance of operating equipment, crockery, cutlery, glassware, linen, and other F&B; assets.
- Monitor departmental expenses and support cost-control initiatives within the approved budget.
- Prepare and submit operational reports, checklists, and other departmental records as required.
- Deputize for the F&B; Manager in their absence and ensure continuity of departmental operations.
- Contribute to achieving departmental revenue, profitability, guest satisfaction, and service-quality objectives.
📌 Assistant F&B Manager (Chennai)
🏢 J Hotels
📍 Chennai