Job Summary

Power Platform Administration

Responsibilities

Unattended Bot Management

- Configure, monitor, and troubleshoot unattended Power Automate bots across RDS-enabled Microsoft servers.
- Optimize bot concurrency and resource allocation for multi-session environments.
- Maintain bot health, credential vaults, and execution logs.

Bot Monitoring &
- Incident Response

- Proactively monitor bot performance, queue status, and execution outcomes.
- Investigate and resolve automation failures, timeouts, and infrastructure-related issues.
- Manage incident lifecycle using ServiceNow or similar ITSM platforms, ensuring timely resolution and root cause analysis.

Infrastructure &
- Server Support

- Administer Windows Server environments hosting automation workloads.
- Manage Remote Desktop Services (RDS) configurations to support multiple bot sessions.
- Perform routine server maintenance, patching, and performance tuning.

Automation Platform Support
- Provide Tier 2/3 support for Power Automate workflows, connectors, and triggers.
- Collaborate with developers and architects to ensure unattended flows meet enterprise standards.
- Assist in governance, compliance, and audit readiness for automation assets.

Networking &
- Security

- Troubleshoot network connectivity issues affecting bot execution.
- Configure and maintain firewall rules, RPC ports, and endpoint access.
- Ensure secure communication between bots,



servers, and external systems.

Documentation &
- Collaboration

- Maintain detailed runbooks, SOPs, and incident logs.
- Work cross-functionally with infrastructure, security, and automation teams.
- Participate in platform upgrades, testing, and rollout planning.

Required Skills &

- Qualifications

- Power Automate Expertise

Strong understanding of cloud flows, desktop flows, and unattended execution. DLP configuration adhering to organization security and governance compliance
- Server Administration

Experience with Windows Server, Remote Desktop Services (RDS), and multi-session configuration.
- Bot Monitoring &
- Incident Management

Familiarity with ServiceNow or similar ITSM tools; strong troubleshooting skills across automation and infrastructure.
- Networking Fundamentals

Knowledge of TCP/IP, DNS, firewalls, and port management.
- Security &
- Compliance

Credential management, audit logging, and access controls.
- Communication

Transparent documentation and cross-team collaboration skills.

Preferred Qualifications

- Microsoft Power Automate–related certifications
- Experience with Automation Anywhere or similar enterprise automation platforms
- Familiarity with enterprise governance frameworks for automation
- Exposure to emerging orchestration technologies or Agentic AI (a plus)

📌 Architect (Pune)
🏢 Cognizant
📍 Pune