05 Oct
|
CMA CGM AGENCIES (INDIA) PRIVATE
|
Sabarmati River
05 Oct
CMA CGM AGENCIES (INDIA) PRIVATE
Sabarmati River
/n /n Short Brief on role: The Customer Service Representative will be part of the regional customer service team, managing customer interactions at a transactional level. /n /n Key Responsibilities: /n /n
- Provide support and resolution for customer queries received via telephone / e-mail as per defined SLAs and quality parameters.
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- Educate customers on CMA CGM procedures, Import regulations, SOPs, best practices and usage of E-Business tools.
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- Longstanding units follow-up with customers.
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- Perform timely system related updates.
/n /n /n Requirements and Specific Skills: /n /n
- Graduate
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- Communication skills (written & oral, both in English & relevant vernacular language).
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- Systems savvy and basic exposure to MS-Office applications.
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- Demonstrable team-player skills and ability to meet timelines and deadlines.
/n /n
📌 Apprentice - Customer Service (Sabarmati River)
🏢 CMA CGM AGENCIES (INDIA) PRIVATE
📍 Sabarmati River