IndoAge Marketing Agency is a full-service digital marketing firm focused on building effective strategies for startups and small businesses. The agency offers integrated services including SEO, social media marketing, inbound marketing, lead generation, video marketing, voice search optimization, influencer marketing, and website design to drive growth and brand visibility. IndoAge values transparent, trustworthy relationships with employees, customers, and partners, and promotes a healthy work environment with attention to work-life balance.

The company supports employee well-being through flexible practices, support programs, and an emphasis on satisfaction and productivity. IndoAge’s team is committed to empowering businesses with contemporary digital marketing techniques that strengthen online presence and client engagement.

Role Description This is a full-time, in office Appointment Scheduler role based in the Greater Kolkata Area.

The Appointment

Scheduler will manage incoming and outgoing calls, schedule and confirm appointments, and maintain accurate records in scheduling systems or CRM tools.

Responsibilities include responding to client inquiries, providing clear information about services, and coordinating with internal teams to ensure calendars and bookings are up to date. The role involves following defined scripts or guidelines, prioritizing appointments,



and escalating issues or complex requests when needed.

The Appointment

Scheduler is expected to deliver professional, courteous service, support basic follow-up related to sales or marketing campaigns, and contribute to a smooth, organized appointment process.

Qualifications

- Candidates should possess strong Appointment Scheduling skills, including managing calendars, confirmations, and follow-ups.
- Candidates should possess skilled Phone Etiquette skills, including clear speaking, active listening, and polite call handling.
- Candidates should possess Customer Service skills focused on empathy, problem-solving, and client satisfaction.
- Candidates should possess Communication skills, including concise verbal communication and accurate documentation.
- Candidates should possess basic Sales skills, including handling inquiries, identifying opportunities, and supporting lead conversion.
- Comfort using computer-based scheduling or CRM software and basic office tools.
- Ability to work on-site in the Greater Kolkata Area and manage a consistent full-time schedule.
- Prior experience in call centers, front-desk operations, or appointment coordination is an advantage.
- Higher secondary education or equivalent; additional training in administration, customer service, or marketing is a plus.

📌 Appointment Scheduler (Kolkata)
🏢 IndoAGe
📍 Kolkata