1. Telecalling &

- Lead Management

- Contact prospective students through phone calls, WhatsApp, and other communication channels.

- Handle incoming enquiries generated through digital marketing campaigns, websites, social media, and other sources.

- Understand students' requirements and identify suitable course options.

- Maintain regular follow-ups with interested leads to improve conversion rates.

- Update lead status, call remarks, follow-up dates, and admission details in Excel, Google Sheets, or CRM software.

2.

Student

Counselling

- Counsel students, working professionals, freelancers, and entrepreneurs about digital marketing courses and career opportunities.

- Explain course curriculum, modules, duration, fees, batch schedules, practical training, and certification details.

- Understand students' career goals and recommend the most suitable program.

- Address questions and objections related to course fees, career prospects, and training methodology.

- Build trust with prospective students and help them make informed admission decisions.

3.

Admission

Conversion &

- Sales

- Convert prospective student enquiries into confirmed admissions.

- Follow up with interested students until they enrol or clearly decline.

- Explain course benefits and communicate the value of practical, career-oriented training.

- Handle fee-related discussions and assist students with the admission process.

- Achieve monthly targets for calls, counselling sessions, follow-ups, walk-ins, and admissions.

4. Walk-In &

- Parent Counselling

- Welcome students and parents visiting the institute.

- Conduct one-to-one counselling sessions and course demonstrations when required.





- Explain the institute's programs, training approach, and student support services.

- Maintain qualified communication with students and parents throughout the admission process.

5. Reporting &

- Coordination

- Maintain accurate records of enquiries, calls, follow-ups, walk-ins, and admissions.

- Prepare daily activity reports and share progress with management.

- Coordinate with the academic and marketing teams regarding enquiries, batch schedules, and admission updates.

- Track lead conversion performance and identify opportunities to improve counselling effectiveness.

Required Skills &

- Qualifications

- Excellent verbal communication and convincing skills.

- Strong telecalling, counselling, follow-up, and sales skills.

- Ability to understand student requirements and recommend suitable courses.

- Confidence in handling objections and discussing course fees.

- Target-oriented mindset with a focus on lead conversion and admissions.

- Basic knowledge of MS Excel, Google Sheets, WhatsApp, and email.

- Good organisational skills and the ability to manage multiple leads.

- Professional attitude, patience, and a student-friendly approach.

Performance Expectations The selected candidate will be responsible for improving the complete enquiry-to-admission journey, including:

- Timely calling of new enquiries.

- Consistent follow-ups with prospective students.

- Effective counselling and course recommendations.

- Increasing walk-ins and counselling appointments.

- Improving enquiry-to-admission conversion rates.

- Achieving monthly admission and revenue targets.

Pay: ₹6,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Admission Counsellor / Telecaller (Kharghar)
🏢 Proideators
📍 Kharghar