ADMISSION COUNSELLOR

Institute: IMA Jodhpur – IIT Academy & Medical Academy

Position: Admission Counsellor

Department: Admissions / Counselling

Location: Jodhpur, Rajasthan

Employment Type: Full-Time

About the Role

IMA Jodhpur is looking for a confident, knowledgeable and result-oriented Admission Counsellor to handle student and parent enquiries, conduct counselling sessions and convert prospective students into admissions.

The candidate should have excellent communication skills, strong counselling abilities and a genuine understanding of the education and competitive-examination sector.

Key Responsibilities

- Handle enquiries through phone calls, WhatsApp, walk-ins and other channels.
- Conduct counselling sessions with students and parents and understand their academic requirements and career goals.
- Explain courses, batch structures, academic methodology, test series, study plans and institute facilities.
- Guide students regarding appropriate batch selection based on their class, academic level and preparation requirements.
- Explain fees, scholarships, hostel, mess, study facilities, batch timings and admission procedures.
- Handle questions and concerns raised by students and parents and provide accurate information.
- Conduct regular follow-ups with prospective students and parents.
- Convert qualified leads into admissions through effective counselling and follow-up.
- Maintain proper records of leads, counselling sessions, follow-ups and admission status.
- Assist students and parents throughout the admission and documentation process.
- Participate in seminars, school visits, scholarship tests, admission campaigns and counselling events.
- Coordinate with the academic and management teams whenever required.




- Prepare daily/monthly reports related to enquiries, follow-ups and admissions.
- Ensure that information provided to students and parents is accurate and updated.

Mandatory Knowledge The candidate must have in-depth and updated knowledge of NEET and JEE, including:

- NEET UG, JEE Main and JEE Advanced.
- Eligibility criteria and examination pattern.
- Syllabus, marking scheme and important examination guidelines.
- Preparation strategies for Class 11, Class 12 and Dropper students.
- Medical and engineering career pathways.
- Admission and counselling procedures.
- Relevant changes and updates in competitive examinations.
- General understanding of board examinations in relation to entrance-exam preparation.

The candidate should be capable of confidently answering student and parent queries related to competitive examinations and guiding them appropriately.

Required Skills

- Excellent communication and interpersonal skills.
- Strong Hindi and English communication.
- Positive counselling, convincing and negotiation skills.
- Excellent listening and follow-up abilities.
- Target-oriented and result-driven approach.
- Good knowledge of MS Excel/Google Sheets, WhatsApp and basic CRM/ERP systems.
- Ability to maintain accurate records.
- Professional attitude and strong relationship-management skills.
- Ability to handle multiple enquiries and follow-ups efficiently.





Qualification & Experience
- Graduate in any discipline.
- 1–3 years of experience in educational counselling, admissions, sales or a similar role preferred.
- Experience in a NEET/JEE coaching institute, school, ed-tech company or education counselling role will be an advantage.
- Candidates with strong communication skills and relevant competitive-examination knowledge may also be considered.

Performance Parameters / KPIs
- Leads handled and followed up.
- Counselling sessions conducted.
- Lead-to-admission conversion.
- Monthly admission targets.
- Follow-up completion.
- Quality of student and parent interaction.
- Accuracy of information provided.
- Timely maintenance of lead/admission records.
- Participation in admission campaigns and counselling activities.

Punctuality & Professional Conduct
- Punctuality is mandatory. The candidate must report to the office on time as per assigned working hours.
- Regular late arrival or leaving early without prior approval will not be acceptable.
- Proper attendance and professional discipline are expected.
- During admission seasons, scholarship tests and special events, the candidate may be required to work according to institute requirements.
- The candidate must maintain a professional, respectful and positive working environment.

Personal Attributes
- Confident and presentable personality.
- Polite and patient while dealing with students and parents.
- Responsible, disciplined and self-motivated.
- Robust ownership of assigned leads.
- Good problem-solving and communication skills.
- Willingness to continuously learn and update knowledge.
- Ability to work under pressure and meet admission targets.

📌 Admission Counsellor (Jodhpur)
🏢 IIT Academy Medical Academy
📍 Jodhpur