We are looking for an E commerce Account manager who can independently manager assigned account, coordinate with clients and internal teams, and ensure smooth day to day account operations.
Key Responsibilities
- Take ownership of assigned e commerce Account.
- Communicate with clients and understand their requirements.
- Manage day to day account activities and follow ups.
- Coordinate with internal teams for product listing, orders, shipments, and other account related activities.
- Monitor account performance and identify issues and or improvement areas.
- Handle account related issues and escalations.
- Maintain regular communication and provide timely updates to clients.
- Ensure tasks are completed on time with proper documentation.
- Maintain strong client relationship and support overall account growth
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Requirements
- Good communication and client handling skills
- Knowledge of e commerce operations and marketplace processes.
- Basic computer knowledge and familiarity with relevant tools/software.
- solid coordination, follow up, and problem- solving skills.
- Ability to independently manage assigned accounts.
- Good attention to detail and organizational skills.