Job Description

Sales Compensation lead will report into the Manager of Sales Finance and will be responsible for deriving the commissions for direct, indirect and overlay sales roles on a global level including channel partner.

Key Responsibilities & Deliverables:

Requirements Gathering:

Lead discovery sessions with various stakeholders to identify, analyze, and document detailed business requirements for Xactly modules.

System Configuration:

- Incent - Design and build end-to-end solutions, including complex rule writing, formulas, and logic configuration within the Xactly Incent environment.

- Connect - Build and manage data pipelines, ETL processes, flat-file transfers, and API integrations using Xactly Connect.

- Extend - Design, configuration, and end-to-end deployment of custom applications (various reports and other business use cases) using the Xactly Extend framework.

Testing & QA:

Execute rigorous system integration testing (SIT) and support user acceptance testing (UAT) to troubleshoot logic gaps and ensure data accuracy.

Process Optimization:

Evaluate existing Xactly instances to identify inefficiencies and implement process improvements or custom technical solutions for complex business challenges.

Deployment & Support:





Manage the transition to production environments and provide expert-level support during the post-deployment phase.

Technical Documentation:

Create and maintain comprehensive technical documentation, including configuration guides.

Qualifications

Xactly Proficiency:

5 to 6 years of hands-on experience with Xactly Incent. Advanced knowledge of Connect, Reporting, or Extend is highly preferred.

Project Management :

Ability to manage multiple workstreams, meet strict deadlines, and deliver high-quality results independently with minimal supervision.

Communication:

Good verbal and written communication skills, with the professional presence required to interact with executive-level management.

Analytical Skills:

Strong problem-solving abilities and a methodical approach to troubleshooting complex incentive compensation logic.

Additional Information

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer setting that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

📌 Lead - Sales Commission (India)
🏢 FreshWorks
📍 India