What You'll Do
• Serve as a senior technical authority and trusted advisor leading end-to-end technical implementations, complex solution architectures, and multi-system integrations for mid-market and enterprise customers adopting Avalara's cloud compliance platform.
• Translate intricate customer business models, global tax compliance requirements, and high-volume transactional workflows into robust, scalable, and resilient technical configurations.
• Champion an AI-first approach to accelerate customer onboarding, reduce project cycle times, and optimize time-to-first-transaction.
• Partner cross-functionally with customer IT, finance leadership, developers, and Avalara internal teams to navigate complex integration landscapes and mitigate cutover risks.
• Elevate organizational delivery excellence by setting technical benchmarks, mentoring team members, and establishing reusable technical assets and automation frameworks.
What Your Responsibilities Will Be
• Lead advanced solution architecture, custom integration workflows,
and tax rule mappings across enterprise applications including ERP, CRM, eCommerce, and Billing systems.
• Evaluate multifaceted business processes, multi-jurisdiction nexus footprints, cross-border taxability rules, and enterprise data schemas to design secure and scalable integrations.
• Design and execute comprehensive end-to-end testing strategies, validate complex API payloads, reconcile high-volume transaction calculations, and resolve nuanced configuration discrepancies prior to production cutover.
• Serve as the technical escalation lead for high-complexity integration challenges, troubleshooting root causes and partnering with Engineering and Product to resolve blockers and influence roadmap improvements.
• Conduct technical discovery sessions, executive-level architecture reviews, and deliver structured administrator and technical training to empower client teams.
• Coach and mentor junior consultants on integration best
📌 Implementation Specialist (India)
🏢 Avalara
📍 India