Associate Technical Adoption Manager
Department: Customer Adoption Management
Employment Type: Full Time
Location: India - Resident (0008)
Reporting To: Roshan Ninan
Compensation: Rs1,263,000 - Rs1,700,000 / year

Description

This role will be working out of our Indore office 5 days a week.

Our clients are continuously evolving their financial processes and rely on Vena to support those changes over time. Following implementation, they look to our Customer Adoption team to help optimize, extend, and scale their use of the platform.

This role supports Technical Adoption Managers by executing configuration and testing work.

As part of this team, Associate TAMs play a critical role in executing post-implementation configuration work that supports customer adoption and ongoing value realization. Partnering closely with Technical Adoption Managers to configure and enhance existing Vena solutions, ensuring they remain accurate, efficient, and aligned to best practice use cases.
This role is focused on delivering high-quality,



scalable configuration updates that enable customers to adopt new workflows, improve efficiency, and get more value from their Vena investment. Through attention to detail, strong collaboration, and continuous learning, Associate TAMs help ensure customer environments are well-maintained and ready to support long-term success.

We pride ourselves on building a Customer Adoption organization with deep product expertise, a solid execution mindset, technical excellence and a commitment to helping customers succeed well beyond go-live.

How You'll Make an Impact

• Execute post-implementation configuration and optimization for assigned customer health plans in partnership with TAMs

• Configure, enhance, and maintain Vena data models, templates, reports, workflows, and integrations to support evolving customer needs.

• Ensure accuracy and reliability of customer data feeds, aligned with solution design and health plan objectives.

• Deliver timely,

📌 Associate Technical Adoption Manager (India)
🏢 Vena Solutions
📍 India