Position Details
Job Description - Franchise Account Manger
Position Title
Franchise Account Manger
Role Type & Span of control
Individual Contributor
Department/Sub Department
Franchise CAMs
Reporting to
Head – Franchise CAMs
Location
Noida
Employment Type
Full Time
About The Company
At StudyIn, we believe that the right guidance has the power to change lives. As the world’s most trusted higher education specialist, we’ve assisted over 1.3 million students in accessing study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance and university partnerships.
Key Responsibilities
• Franchise Relationship & Stakeholder Management
• Establish and nurture solid, long-term relationships with key stakeholders across StudyIn franchise offices.
• Act as the primary point of contact for franchises,
ensuring alignment with organizational objectives and service standards.
• Operational Coordination & Execution
• Drive end-to-end coordination between franchise offices and internal teams for smooth daily operations to get the goals achieved.
• Ensure timely resolution of operational challenges by collaborating with cross-functional teams (IT, CRM, Creative).
• Training, Development & Capability Building
• Lead structured training programs for new and existing franchise staff on operations, systems, and process updates.
• Conduct regular CRM and Application Portal (AP) training sessions to ensure system adoption and efficiency.
• University & Liaison Coordination
• Liaise with universities and internal liaison teams to secure and manage agent portal access for all franchise offices.
• Facilitate smooth application processing by ensuring all required systems and access points are operational.
• Franchise Setup & Expansion Support
• Lead the end-to-end onboardi
📌 Franchise Account Manager (Noida)
🏢 StudyIn
📍 Noida