We’re undertaking a major Commercial Lending transformation over the next 3 to 4 years, centred on building Matrix, our strategic agentic AI platform that will power the next generation of lending journeys, colleague experiences, intelligent decisioning and broader bank technology capabilities.

We are seeking an experienced AI Platform Lead to own the end-to-end strategy, architecture, engineering and execution of this critical capability.

In this role you will lead the strategy, architecture, engineering, build, testing, implementation, risk, security, resilience, operational excellence, simplification, efficiency, service management, and lifecycle management of these AI platforms, while creating the technology foundations that enable enterprise-scale agentic AI solutions.

We are looking for an established technology leader to be accountable for the design, build, operation and evolution of all foundational AI platform capabilities across Lending, with Matrix at the core. This role will establish the engineering foundations, governance, controls,



and reusable capabilities required to scale AI safely and effectively across the organisation.

Hone your existing skills and be part of an innovative and team-oriented team culture.

We're offering the role at Director level.

Whatyou'lldo

In this high-impact role, you will:

• Lead the strategic vision and roadmap for the Commercial Lending AI Platform, ensuring alignment with business priorities, technology strategy and emerging AI innovation
• Own the architecture and engineering strategy for Matrix and the wider AI platform ecosystem, establishing scalable, secure, resilient and reusable platform capabilities that accelerate AI adoption across Lending
• Lead the design and delivery of enterprise-grade agentic AI platform capabilities, including orchestration frameworks, agent lifecycle management, model integration, tool integration, retrieval architectures, governance controls, observability, evaluation framework

📌 Lending AI Platform Lead, Director (Bengaluru)
🏢 NatWest Group
📍 Bengaluru