Job Title: Academic Counselor
Job Industry: Recruitment/ Staffing
Location: Salt Lake, Sector 5, Kolkata

Job Summary

2COMS Consulting Pvt. Ltd. is hiring Academic Counselors for our team in Salt Lake, Kolkata. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling, counseling, inside sales, and lead conversion.Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.

Key Responsibilities

- Handle inbound and outbound calls with prospective students/candidates.

- Understand candidate requirements and provide relevant information about courses and programs.

- Counsel candidates regarding suitable educational programs and career opportunities.

- Follow up with leads through calls, WhatsApp, and other communication channels.

- Convert qualified leads into enrollments/admissions.

- Achieve monthly calling, follow-up, and conversion targets.





- Maintain accurate candidate and lead information in the CRM.

- Coordinate with the internal team for enrollment and onboarding.

- Build and maintain qualified relationships with students/candidates throughout the admission process.

- Ensure timely follow-up and effective lead management.

Requirements

- Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.

- Experience in target-based calling, sales, or inside sales is an advantage.

- Excellent verbal communication and interpersonal skills.

- Confident in speaking with students and parents over the phone.

- Comfortable working with follow-ups and conversion targets.

- Positive attitude, willingness to learn, and ability to work in a target-driven environment.

- Candidates from Tele calling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.

📌 Academic Counselor (Kolkata)
🏢 2COMs
📍 Kolkata