At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Infrastructure Consultant I is responsible for infrastructure design, selection and implementation by supporting resolution efforts. The Consultant I works on tasks related to automated monitoring and alerting solutions, metrics creation and reporting, applications integration and problem management. The role prioritizes and responds to inquiries by helpdesk, specialists and others, as well as maintains governance documentation, implements major configuration changes, and supports infrastructure-related communications and training.

Hands on experience in production operations environment,



batch scheduling and monitoring in mainframe systems setting.

Demonstrated proficiency in operational support and associated tools such as UAC, Netview.

Hands on experience on Request Management tools like HP Service now

Applies knowledge of computer applications such as Excel, Business Objects, PowerPoint, etc

As a direct contributor to the Production Control team’s processes, the Production Control Analyst (PCA) key responsibilities include:

• Work with others to plan, low to moderate complexity system maintenance and installation work.
• Manage, prioritize, and respond to low to moderate complexity inquiries.
• Implement daily production schedule activities across all platforms.
• Perform routine, day-to-day procedural activities for low or moderately complex incidents and situations, which may include recovery support to the rest of Operations.
• Collect operational data and create/maintain operational, compliance, regulatory,

📌 IT Infrastructure Consultant I (Bengaluru)
🏢 Allstate India
📍 Bengaluru