IT Infrastructure & Support Engineer – School IT

Experience: 3–5 Years
Location: Bengaluru
Employment: Full-time
Company: SustainEdge Consulting

Role Overview
SustainEdge Consulting is looking for an experienced and hands-on IT Infrastructure & Support Engineer to support the IT operations of our school clients in Bengaluru.
This is an in office role within a school environment and requires someone who is comfortable working closely with teachers, administrative staff, management and other IT team members.
The role involves day-to-day IT support as well as responsibility for ensuring that the school's computers, networks, internet connectivity, classroom technology and other IT infrastructure remain operational.
The candidate should be technically competent, service-oriented and willing to take ownership of issues through to resolution.

Key Responsibilities
• Provide day-to-day IT infrastructure and end-user support across the school campus.
• Troubleshoot desktops, laptops, printers, projectors, interactive panels and other classroom IT equipment.
• Install,



configure and maintain Windows desktops and laptops.
• Support LAN, Wi-Fi and internet connectivity and perform basic network troubleshooting.
• Support switches, access points, routers, firewalls and related network infrastructure in coordination with senior team members/vendors where required.
• Manage user accounts, access permissions and basic Microsoft 365/email-related administration.
• Install and maintain standard software, antivirus, endpoint security and system updates.
• Diagnose hardware and software issues and coordinate repairs/replacements with vendors.
• Support IT requirements for classrooms, computer labs, school events, examinations and administrative activities.
• Maintain IT asset records, system inventory and documentation.
• Coordinate with internet service providers and other technology vendors for issue resolution.
• Perform preventive maintenance and proactively identify infrastructur

📌 IT Infrastructure (Bengaluru)
🏢 SustainEdge Consulting
📍 Bengaluru