Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, perks you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Position Summary
The Senior Tax Research Administrator is responsible for advanced research, reconciliation, and resolution of complex federal, state, and local payroll tax notices. This role serves as a subject matter expert in multi-state payroll tax compliance, working directly with tax agencies, customers, and internal stakeholders to mitigate liability exposure, prevent recurring notices, and ensure service level adherence.
The S4 role operates with a high degree of autonomy and plays a critical role in improving quality, customer satisfaction, and operational excellence within the Tax Research function.
In addition to advanced technical expertise, the S4 acts as a mentor, quality champion, and escalation point for Level 1–3 analysts. The role plays a critical part in strengthening capability, improving CSAT outcomes, minimizing customer liability exposure, and enhancing productivity standards within the Tax Research Process.
Key Responsibilities
Payroll Tax Notice Resolution & Compliance
• Research, analyze, and resolve complex federal, state, and local payroll tax notices within defined service level agreements.
• Perform detailed reconciliations of QTD and YTD wages and tax amounts (withheld, reported, and deposited) across quarterly and annual filings.
• Resolve SUI, SIT, PFML, Workers’ Compensation, and Local Tax issues with focus on
📌 Sr Tax Research Administrator (Pune)
🏢 Ukg
📍 Pune