Agent - Call Centre - Bengaluru - JP Tech Park - J Grades Job Purpose Responsible for initiating calls to potential or existing customers for home loan products, leads conversion, meeting performance targets, and delivering excellent customer experiences.

Responsibilities Core Responsibilities: 1.

Customer Outreach

- Make outbound calls to customers based on assigned leads or data.
- Introduce HL /LAP products, services, and offers.
- Explain the features and value propositions clearly. 2.

Lead Generation

- Identify customer needs and qualify leads for the sales team.
- Document interactions and update customer records accurately. 3.

Sales and Upselling

- Convince customers to purchase or upgrade products and services.
- Achieve individual sales targets consistently.
- Customer Relationship Management:
- Handle objections and resolve queries efficiently. 4.

Reporting and Feedback

- Maintain accurate call logs and activity reports.
- Provide feedback to management regarding customer trends and challenges. 5.

Compliance and Quality Assurance

- Adhere to company policies, scripts, and call guidelines.
- Ensure compliance with company standards and data protection policy.

Qualification : Graduate , Masters / Postgraduate

📌 Call Centre Agent (Bengaluru)
🏢 Tata Capital Finance
📍 Bengaluru