06 Oct
|
Wipro
|
Hyderabad
Job DescriptionJob description:
NSkills required- Process Training + Client Management + Team Management
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nDomain- GIS
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nCore responsibilities:
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- Training Management N
- Client Managementn
- Team management N
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NDetailed Responsibilities:
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- Structure on-boarding training requirements, Pre Process, Process, customer Visits etc N
- Imparts New Hire Training to trainees from a classroom-training standpoint and ensure maximum knowledge retention resulting in better throughput. N
- Delivers Workflow Specific Modules pertaining to Adult videos, pornography, hate, violence, harmful & dangerous acts etc. N
- Participates in Client Calibration and ensure the latest updates in each meeting are cascaded to respective teams N
- Ensures that all recent employees go through the defined new learning path for their respective roles in the account N
- Assists new hires during OJT and GO-live N
- Provides refresher and remedial training for existing employees N
- Understands the role inmaking the world a safer place and builds a culture on similar lines during training period N
- Maintains trainee data and information in a processed and structured manner N
- Generates training reports from time to time and reports closure to manager N
- Assists in administrative tasks including creation of trainee roster, scheduling transport cabs etc. N
- Coaches trainees on thefloor and delivers feedback N
- Takes ownership in improving trainee performance N
- Analyses training needsfor employees working for the account N
- Responsible for accountlevel Training metrics N
- Responsible for adhering to training standardization guidelines defined by the BU Training Function N
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nCritical Skills Required:
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- Should be well versed with basic excel and PowerPoint skills N
- Should have excellent communication and interpersonal skills N
- Should have strong decision-making skills N
- Should have the abilityto prioritize delivera
📌 Hiring: Training Manager- Gis (Hyderabad)
🏢 Wipro
📍 Hyderabad