Job Description

Hiring | Centre Head | Chennai

/n

Location: Chennai, Tamil Nadu

/n

Experience: 5+ years

/n

Employment Type: Full-Time

/n

Languages: Tamil & English

/n

About Artium Academy

/n

Artium Academy is India's #1 Music Academy, on a mission to make high-quality music education accessible and enriching for learners across the globe.

/n

We are looking for an experienced Centre Head to take ownership of our Chennai centre — driving people, operations, customer experience, sales, renewals, and revenue growth.

/n

If you are someone who can lead a team, build strong customer relationships, run operations seamlessly, and think like a business owner, this role could be for you.

/n

What You'll Be Responsible For

/n

Centre & Operations Management

/n

/n
- Own the day-to-day operations and overall functioning of the centre.
/n
- Ensure a welcoming, organized, and effective centre environment.
/n
- Manage administration, utilities, supplies, housekeeping, maintenance, and other operational requirements.
/n

/n

People & Team Leadership

/n

/n




- Lead teachers and non-teaching staff, including scheduling, attendance, leaves, and performance.
/n
- Build a collaborative, accountable, and positive team culture.
/n
- Resolve team concerns and ensure smooth coordination across functions.
/n

/n

Learner & Parent Experience

/n

/n
- Build strong relationships with learners and parents.
/n
- Address concerns, resolve escalations, and ensure high customer satisfaction.
/n
- Create a consistently excellent learner experience throughout the journey.
/n

/n

Sales & Revenue

/n

/n
- Own centre-level sales and revenue targets.
/n
- Handle walk-ins, understand customer needs, present offerings, and convert enquiries into enrollments.
/n
- Coach and support the Academic Counsellor to improve conversions.
/n
- Drive learner renewals and retention through proactive engagement and issue resolution.
/n

/n

Growth & Business Performance

/n

/n
- Identify opportunit

📌 Center Head (Salem)
🏢 Artium Academy
📍 Salem