chat support executive helps customers solve problems and answer questions in real-time using online text chat, messaging apps, or social media.

Key Responsibilities
Answering queries: Respond to customer questions quickly and clearly through live chat tools.
Multitasking: Manage multiple chat conversations at the same time without losing quality or speed.
Resolving issues: Troubleshoot technical glitches, process orders, or fix billing problems.
Escalating complaints: Pass hard problems or angry customer issues to senior supervisors or technical teams.
Logging data: Write down notes about customer problems and solutions in the company database.

Required Skills
Robust typing and writing: Positive spelling, clear grammar, and fast typing skills.
Positive communication: A polite,



friendly, and helpful tone in all messages.
Patience and empathy: Ability to stay calm and kind when dealing with upset customers.
Basic computer skills: Know how to use CRM software, chat platforms, and spreadsheets.

Qualifications
Education: High school diploma (12th pass) or a college degree.
Required Age criteria 18 to 29 years
Required Experience fresher to 2years experience

Experience: Past work in customer service or data entry is helpful.

Pay: ₹16,000.00 - ₹33,000.00 per month

Work Location: In person

📌 Chat Support Executive Hsr Layout (India)
🏢 Easy Solution Infosystems (P
📍 India