The Hospital Reception Staff will handle front office operations including OPD & IPD management, all types of billing, patient coordination, occupancy checking, inventory management, and related administrative tasks using hospital software and advanced Excel.
Key Responsibilities
Reception & Patient Management
Manage OPD and IPD patient registration and coordination
Handle patient enquiries, appointments, and guidance
Check and update bed occupancy status regularly
Coordinate between patients, doctors, and departments
Billing & Accounts
Handle all types of billing (OPD, IPD, packages, investigations, procedures)
Prepare and process bills accurately
Manage advances, final settlements, and payment collections
Work efficiently on hospital billing software
Inventory & Administrative Work
Assist in inventory management and stock tracking
Maintain daily reports using Advanced Excel
Update patient records and occupancy data
Support overall front office and administrative operations
Software & Documentation
Must be software-friendly and comfortable with hospital management systems
Maintain proper documentation and reports
Ensure smooth and skilled front-desk operations
Required Skills & Qualifications
Graduate / Diploma (any stream)
Experience in hospital reception / front office / billing preferred
Knowledge of OPD & IPD management
Experience in all types of hospital billing
Advanced Excel skills
Inventory management knowledge
Occupancy checking & reporting
Software-friendly (Hospital Management Software knowledge preferred)
Valuable communication skills in Hindi & English
Polite, patient-friendly, and responsible attitude
Interested candidates:
Please share your resume on this number: +91-XXXXXXXXXX