Role & responsibilities
Administrative Operations
Manage and supervise all non-clinical departments such as Front Office, Security, Housekeeping, Maintenance, Medical Records, Transport, Billing, Canteen, etc.
Ensure productive OPD & IPD operations and patient flow management.
Oversee hospital infrastructure management, facility services, and uptime of utilities.
Compliance & Quality
Ensure compliance with statutory regulations, hospital policies, and accreditation standards (e.g., NABH/JCI).
Implement and monitor SOPs across departments.
Ensure timely documentation, audits, and reporting as required.
Coordination & Communication
Act as the bridge between clinical and non-clinical teams for seamless functioning.
Coordinate with doctors, nursing, HR, finance, marketing, and procurement teams.
Manage vendor relations for outsourced services and contracts (housekeeping, security, ambulance, etc.).
Patient Services & Satisfaction
Maintain high standards of patient care and service quality.
Handle escalations related to patient grievances and resolve issues swiftly.
Monitor and improve front desk protocols, admission-discharge processes, and billing processes.
Resource & Inventory Management
Oversee availability of consumables, supplies,



and non-medical equipment.
Ensure cost-effective utilization of resources and operational budgets.
Monitor AMCs, equipment maintenance, and facility upkeep.
Team Leadership
Lead, train, and mentor administrative & support staff.
Conduct performance reviews, staff scheduling, and manpower planning.
Ensure discipline, grooming standards, and work ethics.
Strategic Input
Support management in planning expansions, recent services, or process improvements.
Participate in hospital development projects and committee meetings.
Continuously improve operational processes to enhance efficiency and reduce costs.

Preferred candidate profile
Robust leadership & people management skills
Excellent communication & interpersonal ability
Problem-solving & decision-making skills
Knowledge of hospital operations, compliance, and accreditation standards
Ability to work in a fast-paced, service-driven environment
Familiarity with healthcare software / HIS systems
Experience: 712 years of hospital administration experience (depending on hospital size).
Experience with NABH/JCI processes preferred.

📌 Administration Head Jaipur
🏢 Rungta Hospital
📍 Jaipur