Key Responsibilities
Counsel students through inbound and outbound calls to guide them toward successful admissions.
Provide end-to-end admission counselling by understanding each student's needs, career aspirations and learning preferences.
Deliver virtual or telephonic counselling sessions, product demos and course walkthroughs.
Answer student queries on curriculum, learning outcomes, pricing, certifications and placement support.
Negotiate course fees, discounts and payment plans within company guidelines.
Follow up regularly to ensure high conversion and enrolment rates.
Keep the CRM updated with accurate lead, enquiry and admission data.
Work with the marketing, academics and operations teams for smooth onboarding of enrolled students.
Track daily calling activity and weekly/monthly admission and revenue targets.
Build long-term relationships with students to drive renewals, referrals and upselling of advanced programs.
Requirements
Experience in admissions counselling, EdTech sales or inside sales (preferred).
Excellent communication in English and Tamil.
Comfortable with CRM tools and target-driven work.
Solid follow-up, negotiation and relationship-building skills.