Role summary

Support revenue calculation, compliance and data-processing applications including Alliant, RPREP and RRDM.

Must-have skills
Revenue or financial-calculation platforms
Calculation models and formula troubleshooting
Data staging, reconciliation and SQL analysis
Integration and batch support
Financial-close support

Key responsibilities
Resolve calculation and data discrepancies
Support data staging and compliance routines
Troubleshoot model and formula issues
Assist during close periods
Coordinate with finance, integration and vendor teams

Project-specific requirements
Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.




Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation.
Robust written and verbal communication with business users, HMH Service Desk, NOC/ProdOps, retained technical teams and product vendors.
Ability to create and maintain runbooks, KEDB articles, RCA records and transition documentation.
Experience estimating minor changes, supporting testing and validating production releases.
Availability for close-cycle support and high-priority financial-calculation incidents.

Ability to reverse-engineer limited-documentation processes and produce transparent support artefacts.

📌 Alliant/rprep/rrdm Application Consultant Bengaluru
🏢 Visionet Systems
📍 Bengaluru