Key Responsibilities
Manage and supervise the service/installation team.
Plan and schedule customer installations and service visits.
Hire, train and manage service technicians.
Handle customer complaints and ensure quick resolution.
Coordinate installation, maintenance and after-sales service.
Monitor service quality, technician performance and pending complaints.
Maintain daily service reports and customer feedback.
Coordinate with Sales, Production and Dispatch teams.
Ensure customer satisfaction and timely service completion.
Required Skills
Technical knowledge and problem-solving ability
Team management skills
Positive communication and customer-handling skills
Fieldwork and travel flexibility
Basic Excel/Google Sheets knowledge
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks
Versatile schedule
Work Location: In person
📌 Assistant Service Manager Indore
🏢 WHITE FORCE OUTSOURCING SERVICES PRIVATE
📍 Indore
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