Job title: Customer Support Executive – Ecommerce Non-Voice Process

Job Responsibilities
Handle customer queries through non-voice channels such as chat and email.
Assist customers with order status, delivery, returns, refunds and cancellations.
Provide accurate and timely resolutions to customer concerns.
Maintain proper records of customer interactions.
Follow company policies, process guidelines and quality standards.
Coordinate with internal teams to resolve customer issues.
Achieve assigned productivity and quality targets.

Eligibility Criteria
Freshers can apply; graduation is mandatory for freshers.
Candidates with up to 6 months of experience can apply.
Excellent English communication skills required.
Comfortable working in rotational shifts and rotational offs.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages
Health insurance
Life insurance
Paid sick time
Provident Fund

Education:
Higher Secondary(12th Pass) (Preferred)

Experience:
Customer support: 1 year (Required)

Work Location: In person

📌 Cse Customer Support Executive Jaipur
🏢 MANGO
📍 Jaipur