05 Oct
|
Jobnex India
|
New Delhi
05 Oct
Jobnex India
New Delhi
Key Responsibilities
Build and maintain relationships with customers.
Handle customer queries, complaints, and feedback.
Follow up with leads and existing customers.
Coordinate with sales and operations to resolve issues.
Maintain customer records and follow-up details.
Identify cross-selling and up-selling prospects.
Monitor customer satisfaction and retention.
Prepare basic reports on customer interactions and follow-ups.
Required Skills
Bachelors degree or Undergraduate ( with experience)
15 years of experience in CRM, sales, or customer service.
Valuable verbal and written communication.
Robust interpersonal and problem-solving skills.
Good follow-up and organizational abilities.
Customer-oriented and proactive approach.
📌 Client Relationship Manager New Delhi
🏢 Jobnex India
📍 New Delhi