– CLINIC CALLER & BACKEND EXECUTIVE

Position: Clinic Caller & Backend Executive

Clinic: The Skin Art Clinic

Experience: 1–2 years preferred

About the Role

We are looking for a well-spoken, organised and responsible candidate to handle patient calling, lead follow-ups and Tally, basic backend/computer work at The Skin Art Clinic. The candidate should be comfortable speaking with patients and have basic knowledge of Excel , Tally and computer operations.

Key Responsibilities
Handle incoming and outgoing calls from patients and leads generated through advertisements.
Follow up with leads and patients and coordinate appointments.
Explain basic information regarding clinic services and treatments as instructed by the clinic.
Maintain regular follow-ups with prospective and existing patients.
Update patient and lead details accurately in the system/Excel.
Maintain daily calling, lead and appointment records.
Handle Tally, including data entry, updating sheets, sorting/filtering data and maintaining records.
Assist the Clinic Coordinator and reception team with backend work whenever required.
Help patients with basic registration, forms and consent documentation.




Assist in maintaining patient records and treatment-related documentation.
Coordinate with the doctor, clinic coordinator and other staff regarding appointments and patient requirements.
Ensure that all patient information is handled confidentially and accurately.
Perform other basic administrative and backend tasks required for the smooth functioning of the clinic.

Skills Required
Valuable communication and patient-handling skills.
Confident and polite while speaking with patients over the phone.
Basic knowledge of MS Excel and computer operations.
Valuable typing and data-entry skills.
Organised and capable of maintaining records accurately.
Valuable follow-up skills and ability to manage multiple calls/tasks.
Presentable, professional and well-mannered.
Prior experience in a clinic, hospital, dermatology/cosmetology clinic or similar setup will be preferred.

Important: The candidate should be comfortable with both calling responsibilities and Tally/Excel work and should be willing to support the clinic's reception and backend operations as required. Pay: ₹12,000.00 - ₹14,000.00 per month

Work Location: In person

📌 Clinic Caller & Backend Executive Lucknow
🏢 TICOMP HEELS
📍 Lucknow