Core responsibilities:
E-Commerce: Website management, product listings, orders, payments, inventory coordination.
Social Media: Instagram/Facebook management, content posting, basic Canva work, campaign coordination and reporting.
Delivery Partners: Courier coordination, shipment tracking, RTO management, reconciliation of delivered/returned orders.
Accounts: Sales and purchase entries, expenses, invoices, payment follow-up, bank/UPI reconciliation and basic bookkeeping.
E-Commerce Reconciliation: Reconcile website/Amazon/Flipkart/other online sales with payment settlements, deductions, returns and refunds.
MIS: Prepare weekly/monthly reports covering online sales, expenses, receivables, delivery performance and digital marketing expenditure.
Coordination: Work with the production, warehouse, sales and management team.

Educational Qualification

Graduate in B.Com / BBA / BBM / BCA / Bachelor’s Degree in Business Administration, Commerce, Marketing or a related field.

Experience
2–4 years of relevant experience in a combination of:
E-commerce operations
Digital/Social Media
Accounts & bookkeeping
Order and delivery management
Experience in an FMCG, food, D2C, retail or consumer brand will be an advantage.

Technical Skills
MS Excel:



formulas, sorting/filtering, Pivot Tables and basic MIS.
Tally/Busy/Zoho Books.
E-commerce website/CMS management.
Basic knowledge of Shopify/WooCommerce or similar platforms.
Instagram/Facebook Business Manager.
Basic Canva and content-editing skills.
Basic knowledge of Meta Ads and Google Ads.
Online payment gateway and settlement reconciliation.
Courier/delivery partner portals.

Personal Skills
Good communication and coordination skills.
Strong attention to detail.
Ability to independently follow up with delivery partners, vendors and customers.
Good numerical and analytical ability.
Ability to handle multiple responsibilities.
Comfortable working in a startup/FMCG setting where responsibilities may extend beyond a fixed .
Candidates with a Diploma/Certification in Digital Marketing, E-Commerce or Accounting will be preferred.
Working knowledge of Tally Prime / Busy / Zoho Books is preferred.
Positive knowledge of MS Excel / Google Sheets is required.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks
Cell phone reimbursement
Internet reimbursement

Work Location: In person

📌 Digital, E Commerce & Accounts Executive Patna
🏢 The Terra Club
📍 Patna