Role & responsibilities
Provide L2/L3 application support for FEBA/Oracle Banking applications.
Monitor applications and identify application or integration failures.
Analyze and resolve production incidents within defined SLAs.
Perform root-cause analysis for recurring application issues.
Troubleshoot FEBA application, database, interface, and integration issues.
Analyze application logs and identify technical problems.
Work with development teams for permanent fixes and application enhancements.
Coordinate with infrastructure, database, middleware, and network teams.
Support incident, problem, and change management activities.
Handle production deployments and post-deployment validation.
Perform application health checks and daily operational activities.
Prepare incident reports, RCA documents, and technical documentation.
Participate in release, patch, and deployment activities.
Support SIT/UAT environments when required.
Maintain proper documentation of recurring issues and resolutions.
Ensure compliance with defined SLA and support processes.

Preferred candidate profile
34 years of experience in FEBA / Oracle Banking application support.
Hands-on experience in L2/L3 production support.
Valuable knowledge of Oracle FEBA and related banking applications.




Solid SQL and Oracle Database troubleshooting skills.
Experience in application log analysis and debugging.
Knowledge of Java/J2EE application environments.
Understanding of APIs, REST/SOAP and system integrations.
Experience working with incident and problem management processes.
Good understanding of application deployment and release processes.
Ability to perform technical RCA and provide permanent solutions.

Banking Domain Knowledge Experience in banking applications covering any of the following will be preferred:
Core Banking
Payments
Retail Banking
Corporate Banking
Digital Banking
Banking integrations
Customer/account-related banking applications

Key Competencies
Strong troubleshooting and analytical skills.
Good incident-management capability.
Ability to work under production-support pressure.
Strong communication and coordination skills.
Ability to interact with technical and functional teams.
Positive documentation and reporting skills.
Willingness to work from Andheri, Mumbai.
Flexibility to support project requirements, including occasional extended hours or rotational support if required.

📌 Feba Support Engineer Mumbai (India)
🏢 Kaushal Hr Solutions Noida
📍 India