Job Overview

As a Medical Receptionist, you will welcome patients, manage appointments, handle inquiries, process registration and billing, and ensure a smooth front-desk operation. The ideal candidate possesses excellent communication skills, a welcoming demeanor, and strong multitasking abilities in a fast-paced healthcare workplace.

Key Responsibilities
Patient Reception &
Registration:

Greet patients warmly, complete registration procedures, collect necessary demographics/medical history, and verify insurance or test details.
Appointment Scheduling: Manage patient bookings for pathology, radiology (CT, Ultrasound, X-Ray), and health packages via phone, walk-in, or online booking systems.
Billing &
Cash Handling:

Collect payments for diagnostic tests, issue accurate receipts, manage daily cash register summaries, and process digital payments.
Patient Guidance &
Support:

Explain pre-test instructions (e.g., fasting requirements, medication guidelines) clearly to patients.
Report Delivery: Coordinate the distribution of physical and digital diagnostic reports to patients and attending physicians.
Communication &
Coordination:

Answer incoming phone calls, respond to emails,



resolve basic inquiries, and liaise with laboratory technicians, radiographers, and phlebotomists.
Front Office Upkeep: Maintain a clean, organized, and welcoming reception and waiting area.

Qualifications &
Requirements
Education: High School Diploma / Graduate in any discipline (Healthcare / Hospital Administration degree is a plus).
Experience: 1–3 years of experience as a receptionist, front desk officer, or customer service representative (experience in a diagnostic center, clinic, or hospital preferred)/Fresher
Technical Skills: Basic computer literacy, proficiency in MS Office, and familiarity with Diagnostic / Hospital Information Systems (HIS/LIS) is preferred.
Key Soft Skills:
Exceptional verbal and written communication skills.
Strong empathy, patience, and customer service attitude.
Ability to multitask and maintain calm under peak hours.
Solid organizational and time-management skills.

Schedule
Day shift / Rotational shifts

Pay: ₹14,000.00 - ₹16,000.00 per month

Perks
Provident Fund

Work Location: In person

📌 Front Desk Receptionist Thane
🏢 NDC DIAGNOSTIC CENTRE
📍 Thane