Welcome arriving guests, manage check-in/check-out procedures, answer inquiries, and maintain a tidy, qualified reception area.
Communication &
Inquiries:
Promptly handle incoming phone calls, emails, and online inquiries, routing messages to the appropriate departments.
Administrative &
Financial Tasks:
Maintain front desk logs, process guest payments/invoices, manage daily reservations, and update operational software.
Issue Resolution: Handle guest requests or complaints efficiently, coordinating with housekeeping, maintenance, or management to resolve issues promptly.
Core Technical Skills: Proficiency in Property Management Systems (PMS) or CRM software, MS Office / Google Workspace, basic accounting, and multi-line phone systems.
Pay: ₹12,000.00 - ₹15,000.00 per month
Advantages
Food provided
Provident Fund
Work Location: In person
📌 Front Office Assistant Changanācheri
🏢 contour island resort and spa wayanad
📍 Changanācheri
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