05 Oct
|
Centre point soft tech
|
Chennai
05 Oct
Centre point soft tech
Chennai
Incident Management: Log, categorize, and prioritize support tickets.
Troubleshooting: Diagnose and resolve basic OS, software, and hardware problems.
Account Administration: Reset passwords and manage user accounts in Active Directory or Microsoft 365.
Escalation: Transfer unresolved or high-priority issues to Level 2 or specialized IT teams.
Documentation: Record all interactions and update the internal knowledge base.
Pay: ₹18,800.00 - ₹24,000.00 per month
Advantages
Cell phone reimbursement
Commuter assistance
Health insurance
Paid sick time
Paid time off
Work Location: In person
📌 Helpdesk Assistant Chennai
🏢 Centre point soft tech
📍 Chennai