Key Responsibilities
Guest &
Visitor Management:

Greet arriving guests warmly, manage check-in and check-out procedures, assign rooms or meeting spaces, and maintain visitor logs.
Reservations &
Inquiries:

Handle phone lines, manage email inquiries, process room or service bookings, and provide accurate information regarding services, pricing, and policies.
Billing &
Financial Transactions:

Process payments (cash, credit card, digital gateways), issue invoices and receipts, reconcile daily shift cash logs, and manage guest billing folios.
Cross-Departmental Coordination: Liaise closely with housekeeping, maintenance, sales, and security teams to ensure rooms/spaces are ready and guest requests are fulfilled promptly.
Issue Resolution: Address guest concerns or complaints with tact and diplomacy, escalating complex issues to management when necessary.
Administrative &
Executive Support:

Manage incoming and outgoing mail, courier services, register management, and general front-desk administrative logistics.

Pay: ₹12,000.00 - ₹16,000.00 per month

Perks
Food provided
Provident Fund

Work Location: In person

📌 Front Office Executive Changanācheri
🏢 contour island resort and spa wayanad
📍 Changanācheri