Beau Monde Suites | Red River Hospitality & Ventures LLP | Guwahati, Assam
Full-time |
About us
Beau Monde Suites is a premium aparthotel in Guwahati with 20 serviced apartments, offering the comfort of a home with the service of a hotel. Our guests include families, corporate travellers and long-stay visitors.
The role
You will be the face of Beau Monde. You'll run the front desk during our peak hours and make sure every guest has a smooth, comfortable stay.
Key responsibilities
Handle guest check-ins and check-outs, including collecting and verifying ID documents
Greet guests, attend to their requests and resolve complaints promptly
Build solid guest relationships that lead to repeat stays and positive feedback
Respond to guest reviews on Google and booking platforms
Supervise housekeeping when needed, and check rooms and common areas for cleanliness
Coordinate with vendors for laundry, maintenance, supplies and other services
Keep guest records, registers and billing accurate
Oversee the property during your shift and report any issues
Requirements
Minimum 1–2 years of front office experience in a hotel, serviced apartment or similar property
Fluency in English, Assamese and Hindi, spoken and written
Valuable written English for guest communication and review responses
Well groomed, presentable and courteous
Basic computer skills (MS Office; PMS or OTA extranet experience is a plus)
Hotel management degree or diploma preferred
Pay: ₹8,900.00 - ₹25,000.00 per month
Advantages
Cell phone reimbursement
Work Location: In person
📌 Front Office & Guest Relations Executive Guwahati (India)
🏢 Red River Hospitality and Ventures
📍 India
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