Establish and enforce SOPs, statutory compliances, licenses, and food safety standards (FSSAI, hygiene, sanitation, workplace safety).
Ensure high standards of hygiene, cleanliness, grooming, security, and overall food court maintenance.
Implement checklists, audits, medical/food/water tests, PPM schedules, and compliance trackers (including CAPA).
Manage staff hiring, training, mentoring, grooming, and manpower scheduling.
Oversee inventory, equipment, cashiering, accounting systems, and sales reporting.
Drive customer service excellence, tenant relationships, complaint resolution, and feedback implementation.
Plan and execute food festivals, marketing initiatives, and sustainability/energy-saving measures.
Support Property Manager, management initiatives, ISO/5S/IGBC/BEE/BSC certifications, and submit daily, weekly, monthly, and QBR reports
📌 Food Court Manager Chennai
🏢 Cbre
📍 Chennai