Experience Required: Candidates from any customer support background can apply, but minimum 1 year of Telecom experience is mandatory.
Roles and responsibilities:
Handle user requests through phone, email, chat, or ticketing systems.
Create, categorize, prioritize, and track support tickets.
Resolve common password, account, software, printer, and connectivity issues.
Set up and configure laptops, desktops, peripherals, and user accounts.
Maintain knowledge-base articles and user documentation.
Follow up with users and confirm issue resolution.
Job Details
Working Days: 5 days a week
Weekoffs: 2 rotational weekoffs
Shifts: Rotational shifts
Cab Facility: One-way cab available within a 23 km radius
Immediate joiners preferred
Interested candidates can apply immediately.
📌 International Non Voice// Min 1 Year Technical Support// Sal Upto 5lpa Hyderabad
🏢 AXIS SERVICES
📍 Hyderabad
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