05 Oct
|
Hexaware Technologies
|
Chennai
05 Oct
Hexaware Technologies
Chennai
Hexaware is hiring dynamic and enthusiastic Non-Voice Process Executives for our Chat/Email Support process.
We are looking for candidates with excellent English communication skills and relevant experience in Chat/Email Support and customer engagement.
Note : Kindly mention recruiter name as Elavarasi in the resume
Key Responsibilities
Handle inbound and outbound customer queries through chat and email.
Address customer concerns and provide suitable solutions.
Build strong customer relationships and encourage repeat business.
Retain existing customers through effective query resolution.
Upsell and cross-sell products/services based on customer requirements.
Maintain accurate customer records in CRM systems.
Ensure high levels of customer satisfaction and quality standards.
Eligibility
Minimum 1 year of experience in Chat/Email Support is mandatory. - - Excellent English communication skills.
Valuable typing speed and accuracy.
Strong customer-handling and convincing skills.
Experience in customer support, chat support, or email support is preferred.
Salary & Perks
Attractive salary based on experience.
Growth and career development prospects within Hexaware.
Recruiter: Elavarasi R.
📌 Non Voice Process Executive Chennai
🏢 Hexaware Technologies
📍 Chennai