IT & NETWORK SUPPORT EXECUTIVE

Location: Rishikesh, Uttarakhand

Properties: 4 Hotels / Resorts

Experience: 2–5 years preferred

Salary: ₹22,000–₹32,000 per month, depending on experience and skills

About the Role

We are looking for a hands-on and dependable IT & Network Support Executive to provide day-to-day IT support across our four properties in Rishikesh.

The role involves troubleshooting and maintaining our computers, network, Wi-Fi, CCTV, biometric systems and other technology infrastructure. The candidate will work closely with our existing external IT support partner for complex technical issues.

Key Responsibilities
Maintain and troubleshoot Wi-Fi, LAN, routers, switches and internet connectivity.
Provide hardware and software support for laptops, desktops and other IT equipment.
Install and troubleshoot printers, scanners and other peripherals.
Provide first-level support for CCTV, DVR/NVR and IP cameras.
Maintain and troubleshoot biometric attendance systems.
Support RF/RFID and other wireless-based devices.
Check and maintain UPS and backup power systems for IT equipment.
Provide basic support for hotel PMS, POS and other operational systems.




Conduct regular preventive maintenance across all four properties.
Maintain an inventory of IT equipment and track repairs/replacements.
Coordinate with internet providers, equipment vendors and our external IT support partner.
Respond promptly to IT issues affecting hotel operations.

Candidate Profile
2–5 years of practical IT support experience preferred.
Good hands-on knowledge of computer hardware, networking, Wi-Fi, CCTV, EPBX and Windows systems.
Experience with biometric systems, printers, UPS and IP-based devices is desirable.
Hotel/hospitality IT experience will be an advantage.
Should be comfortable travelling between our four Rishikesh properties.
Valuable communication, problem-solving and vendor-coordination skills.
Should be responsive, reliable and comfortable working independently.

We are looking for a practical, hands-on IT skilled who can independently resolve most day-to-day issues and appropriately escalate more complex problems to our existing IT support partner.

Pay: ₹22,000.00 - ₹32,000.00 per month

Advantages
Food provided
Paid time off

Work Location: In person

📌 It And Network Support Executive Tehri Garhwal
🏢 VILEEN Wellness Resort by Ganga Kinare
📍 Tehri