Operations Executive – Freight Forwarding & Logistics

Company: Moonglade Logistics Department: Operations Experience: 1–3 Years Location: Ahmedabad Employment Type: Full-time

Key Responsibilities
Manage and coordinate day-to-day freight forwarding and logistics operations.
Coordinate with customers, transporters, shipping lines, airlines, CHA/customs agents, warehouses, and other service providers.
Handle import/export shipment coordination and ensure timely execution.
Arrange pickups, transportation, deliveries, and shipment dispatches.
Prepare, verify, and maintain shipment-related documentation.
Track shipments and provide regular updates to customers and internal teams.
Follow up with transporters, carriers, and vendors for timely movement of cargo.
Monitor shipment schedules and proactively identify and resolve operational delays.
Coordinate with customers regarding shipment status, documentation, delivery requirements, and queries.
Maintain accurate shipment records, operational reports, and MIS.
Coordinate with the accounts team regarding freight invoices, vendor bills, and operational charges.




Ensure proper documentation and adherence to company processes.
Handle customer concerns and coordinate timely resolution of operational issues.
Support the team in maintaining service quality and achieving customer satisfaction.

Candidate Profile
Graduate in Logistics, Supply Chain, Commerce, Business Administration, or a related field.
1–3 years of experience in freight forwarding, transportation, logistics, shipping, or 3PL operations.
Good understanding of import/export and freight forwarding processes.
Solid communication and coordination skills.
Valuable follow-up and problem-solving abilities.
Proficiency in MS Excel, Word, Outlook/email, and basic computer applications.
Ability to manage multiple shipments and priorities.
Detail-oriented with robust documentation and organizational skills.
Experience with ERP/TMS/WMS or freight-forwarding software will be an advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Location
Makarba, Ahmedabad, Gujarat (Required)

Work Location: In person

📌 Operations Executive – Logistics & Freight Forwarding Makarba
🏢 ChronoHire Consulting
📍 Makarba