We are looking for an Operations Manager – Fulfilment to lead our on demand order fulfilment operations, ensuring orders move from production to dispatch on time, accurately and to the required quality standards.

Key Responsibilities
Manage daily fulfilment operations across printing, QC, packing and dispatch.
Plan manpower and capacity based on daily order volumes.
Ensure orders meet committed TAT and dispatch SLAs.
Monitor WIP and proactively resolve production bottlenecks.
Drive productivity, efficiency and cost control across fulfilment teams.
Ensure robust QC systems and reduce reprints, errors and customer complaints.
Coordinate with production, planning, warehouse, logistics, customer support and technology teams.
Track daily operational KPIs and conduct root-cause analysis for deviations.
Implement and continuously improve SOPs, process controls and workplace discipline.




Lead supervisors/team leaders and build accountability for operational outcomes.
Prepare for seasonal and peak-volume requirements without compromising TAT or quality.

Preferred Candidate
5–8+ years of operations/production/fulfilment experience.
Experience managing high-volume, fast-moving operations with large teams.
Apparel, printing, e-commerce fulfilment or manufacturing experience preferred.
Robust knowledge of capacity planning, productivity, TAT, quality and process improvement.
Solid people leadership, analytical and problem-solving skills.
Comfortable working with ERP/MIS and operational dashboards.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits
Health insurance
Leave encashment
Provident Fund

Experience
Operations management: 5 years (Required)

Work Location: In person

📌 Operations Manager Karumathampatti
🏢 Qikink
📍 Karumathampatti