05 Oct
|
GripIt
|
Ahmedabad
About GRIPIT
At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.
With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem.
What You’ll Do:
Own end-to-end e-commerce operations across marketplaces like Amazon & Flipkart
Oversee inventory planning, stock availability, and coordination with warehouse/logistics
Monitor daily order flow, returns, cancellations, and ensure smooth fulfillment
Track and improve key metrics like sales, conversion rate, and order accuracy
Resolve platform and customer escalations in a timely manner
Ensure compliance with marketplace policies and maintain account health
Work closely with marketing and sales teams for campaign execution and demand planning
Identify operational gaps and implement process improvements
Generate MIS reports and share actionable insights with stakeholders
Lead and manage the operations team, driving accountability and performance
What We’re Looking For:
3–6 years of experience in e-commerce operations or marketplace management
Strong hands-on experience with Amazon, Flipkart, or similar platforms
Positive understanding of cataloging, inventory management, and order lifecycle
Solid analytical mindset with proficiency in Excel/Google Sheets
Ability to multitask and manage multiple brands/products efficiently
Robust coordination and stakeholder management skills
Problem-solving attitude with a focus on execution and ownership
Prior experience in team handling or leadership role is preferred
📌 Operations Manager Ahmedabad
🏢 GripIt
📍 Ahmedabad