Role & responsibilities :
Manage end-to-end CAWI research projects from feasibility to final delivery.
Coordinate and execute full lifecycle and sample-only projects.
Conduct feasibility checks and determine sampling requirements.
Manage survey launches, survey testing, and questionnaire reviews.
Monitor fieldwork progress, quotas, response rates, and project timelines.
Coordinate with panel providers, vendors, and sample partners to achieve research objectives.
Ensure data quality through quality checks, respondent validation, and compliance monitoring.
Track project budgets, timelines, and operational metrics.
Serve as the primary point of contact for clients and provide regular project updates.
Handle stakeholder communication and manage project escalations.
Work closely with survey programming, data processing, and analytics teams.
Manage multiple concurrent studies while maintaining delivery timelines.
Support project reporting, MIS preparation, and performance tracking.
Ensure successful execution of B2B, B2C, Healthcare, and other quantitative research studies.
Drive continuous improvement in survey operations, field management, and client satisfaction.
Preferred candidate profile
Technical Competencies
Online Survey Operations Management
Field Survey Planning &
Execution
Qualtrics Platform Knowledge
Decipher Platform Knowledge (including Redirect Implementation)
Data Quality Management &
Validation
Survey Methodologies &
Sampling TechniqueWord
CAPI / CATI / CAWI Methodologies S Reporting &
Analytics
MS Excel / Google Sheets Proficiency
Field Quality-Control Processes