A. Lead Management
Handle leads received through calls, WhatsApp, website, social media, referrals, and other sources.
Contact prospective customers and understand their requirements.
Explain the company's products, services, pricing, and plans clearly.
Maintain proper records of all leads and customer interactions.
Ensure timely follow-up with potential customers.

B. Sales & Conversion
Convert qualified leads into customers.
Explain the advantages and features of the company's RO water purifier and related services.
Handle customer questions and objections professionally.
Negotiate and communicate commercial terms as per company guidelines.
Achieve assigned monthly sales and installation targets.
Maintain a healthy sales pipeline.

C.

Customer

Follow-up
Regularly follow up with interested and pending customers.
Follow up with customers after quotations or product discussions.
Coordinate with the concerned team for installation scheduling after order confirmation.
Ensure smooth communication from order confirmation until installation.

D. Coordination




Coordinate with the Operations/Service team for confirmed installations.
Provide accurate customer information and installation details to the concerned team.
Coordinate with internal teams to ensure timely completion of customer requirements.
Escalate any customer or operational issue to the Sales Head.

E.

Sales

Reporting
Update lead and sales information in the company's CRM/ERP or required system.
Maintain daily records of calls, leads, follow-ups, conversions, and installations.
Submit daily/weekly sales updates to the Sales Head.
Track pending leads and ensure timely follow-up.

F.

Customer

Relationship
Build and maintain valuable relationships with existing and prospective customers.
Generate referrals and repeat business where possible.
Maintain skilled communication with customers.
Understand customer feedback and share relevant information with the Sales Head.

Pay: ₹10,000.00 - ₹34,000.00 per month

Work Location: In person

📌 Sales Executive Baner
🏢 volcano water technology
📍 Baner